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« Protecting Data In Transit and At Rest with Ipswitch | Main | Tuesday "Just for Fun": OMG, Get that Phone Away From your Ear! »

Microsoft Announces Free Unlimited Tech Support for Vista SP1

In what appears to be a public recognition of the issues that some IT pros are having with Windows Vista, Microsoft has announced what amounts to free unlimited technical support for Vista installations at Service Pack 1. This free support is available until March 18th, 2009.

Right on, Microsoft!

This support can be obtained either through email (with a 1-day turn-around), chat-room support (with wait times as questions begin to queue), or via phone support at 866-234-6020. This support is during the typical business day and includes limited hours on the weekends as well.

For more information, check out the following web site: http://support.microsoft.com/oas/default.aspx?LN=en-us&prid=11274&gprid=500921&x=12&y=21

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Posted by Greg Shields on July 29, 2008 12:30 AM |

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Greg Shields' Bio:

Greg Shields, is an independent author, instructor, and IT consultant based in Denver, Colorado, and a co-founder of Concentrated Technology. With nearly 15 years of experience in information technology, Greg has developed extensive experience in systems administration, engineering, and architecture specializing in Microsoft systems management, remote application, and virtualization technologies. Greg is a Contributing Editor for Redmond Magazine, MCPmag.com, and Virtualization Review Magazine and is the author of five books, including Windows Server 2008:  What’s New / What’s Changed. Greg is also a highly sought-after instructor and speaker, speaking regularly at conferences like TechMentor Events, and producing computer-based training curriculum for CBT Nuggets.  Greg is a recipient of Microsoft "Most Valuable Professional" award with a specialization in Windows Terminal Services.